NorthStar Bets Loyalty Points

Convert your accumulated Loyalty Points into Bonus Bets using the button below, your Bonus Bets will be immediately added to your account!

NorthStar Bets Loyalty Points Program Terms

Effective Date: June 10, 2025

NorthStar Bets (“NorthStar”, “we” or “us”) Loyalty Program operates under the terms and conditions as set out below unless otherwise expressly stated (the “Loyalty Terms”). The Loyalty Terms are also subject to NorthStar’s General Terms and Conditions.

By participating in NorthStar’s Loyalty Program you agree and accept these Loyalty Terms. All interpretations of these Loyalty Terms are at NorthStar’s sole discretion, and NorthStar’s decisions will be final. NorthStar Bets rewards all its players with Loyalty Points that can later be converted into real cash or bonuses.

Here's how it works:

• Each time that you place a cash bet in the Casino you earn Loyalty Points.
• For example, if you make a $10 slot bet you earn one (1) point.

CHECKING YOUR LOYALTY POINTS AND CONVERTING YOUR POINTS

• Go to My Account.
• There you can see how many points you have.
• If you wish to convert the points you have multiple options:
  
  
  • Bonus Conversion Options:
    • 10 x $0.10 Free Spins in exchange for 100 points
    • 1 x $1 Golden Chips in exchange for 100 points
    • 1 x $10 Free Bet in exchange for 1000 points
  • Cash Conversion Option (Only valid until July 9, 2025):
    • $1 Cash in exchange for 100 points
• Please note that from July 10, 2025, the Cash conversion option will no longer be available.

The conversion options listed above are subject to their own terms and conditions of use which will be disclosed to you at the time of redemption.

WHAT ARE THE PARTICULARS?

• All registered players earn points on cash Casino bets as set out in the table below.
• Points are automatically credited to the Loyalty Points section of your account.
• Points will expire due to account inactivity (i.e. no points have been earned or redeemed) for a period of 6 consecutive months. We will send you a notice 30 days before point expiry advising you that your points are about to expire.
• If returning from a self-exclusion or timeout, your points will remain intact but then will expire if you have a subsequent period of inactivity (i.e. no points have been earned or redeemed) for a period of 6 consecutive months (180 days).

Points are earned as follows:

Game Type	Cash Stakes required for 1 point
Progressive Slot	$10
Regular Slot	$10
Roulette and Card	$20
Live Casino	$20
Video Poker	$30
Blackjack Switch and Surrender	$30

LOYALTY PROGRAM PHASES

Phase 1: Daily from Sept. 1, 2022 until June 9, 2025. From June 10, 2025 to July 9, 2025 the promotion will include the choice between Cash or Bonus conversion options.

Phase 2: From July 10, 2025 until further notice the promotion will include only Bonus conversion options.

HOW DO I QUALIFY?

• Players earn points for on-site cash bets as set out in the table above.
• Points are not earned when working towards bonus wagering requirements.
• $10 cash on Slots = 1 point. The minimum amount of accumulated Loyalty Points for conversion is 100 points.

HOW DO I REDEEM MY LOYALTY POINTS?

• Go to My Account and navigate to Loyalty Points.
• You can redeem your entire points balance, rounded down to the nearest 100.
• For example, if you have 1,589 points and choose to redeem them your account will be credited with $15 and the 89 remaining points remain in your points balance.
• Similarly, should you choose to redeem your points for bonuses you would receive 15 x the bonus of your choice, and be left with 89 points in your points balance.

BONUS CONDITIONS

Bonus Spins

• Bonus Spins, including winnings, can only be used and wagered on:
  • Buffalo Blitz II
  • Leprechauns Luck: Cash Collect
  • Sahara Riches: Cash Collect
• Bonus Spins are offered via a pop-up. They can be accepted or declined.
• Players have 72 hours to accept the Bonus Spins before they are removed from accounts.
• Once accepted, the Bonus Spins are available for seven (7) days.
• All winnings earned from Bonus Spins must be wagered through 20 times to be released as withdrawable cash.
• Players can see their wagering progress when logged in under Bonuses — Bonus History
• Players may cancel the bonus, including any bonus winnings, by navigating to Casino Bonus History in My account.
• Any remaining bonus balance, including any pending winnings, will be forfeited upon cash withdrawal

Golden Chips

• Golden Chips are valid for all table and live dealer games.
• Golden Chips are offered via a pop-up. They can be accepted or declined.
• Players have 72 hours to accept the Golden Chips before they are removed from accounts.
• Once accepted the Golden Chips are available for seven (7) days.
• All Golden Chips are subject to 20 times wagering requirements.
• Players can see their wagering progress when logged in under Bonuses — Bonus History.
• Please note that different game categories have varying contributions to the bonus wagering requirements. Players can fulfil the wagering requirements to convert their promotional balance to cash as follows:

  Game Category Wager	Percent Contribution
  All Slot Games, excluding Non Eligible Games	100%
  All Roulette games excluding high-cover bets (any betting round where you cover more than 67%)	25%
  All Blackjack games, All Table Poker Games, Sic Bo	10%
  All other games (including all Baccarat Games)	0%

• The Golden Chips are not playable on the Casino games outlined here.
• Players may cancel the bonus, including any bonus winnings, by navigating to Casino Bonus History in My account.
• Any remaining bonus balance, including any pending winnings, will be forfeited upon cash withdrawal.

Free Bet

• The Bonus Bet can be used on pre- or in-game wagers.
• The Bonus Bet expires seven (7) days after it’s credited.
• The Bonus Bet can be found in My Sport Offers when logged in.
• The Bonus Bet can only be used in the Sportsbook and not in combination with cash.
• Customer bet limits also apply, which means if you have been restricted due to a trading decision you may not be able to stake the full value of the Bonus Bet.

GENERAL CONDITIONS

NorthStar Bets reserves the right to terminate a person’s loyalty account or exclude any player from this promotion should NorthStar determine, in its sole discretion, that a player:

• attempted to abuse the Program, or breach these Loyalty Terms or the General Terms and Conditions;
• participated in abuse, manipulation or “gaming” of the Program or its rules (as determined by NorthStar) including multiple redemptions of points by the same individual via different accounts, failure to follow any terms of the Program, including, but not limited to the eligibility requirements; or
• Acted in a manner inconsistent with applicable laws or regulations.

Any misrepresentation or any conduct detrimental to the interests of NorthStar not otherwise protected by law may subject Program members to revocation or deduction of points obtained through these abusive or manipulative activities and will affect eligibility for further participation in the Program. Points are non-transferable and eligible wagers must be made by the player. If your membership in the Program is revoked or otherwise cancelled, any points in your account will automatically expire.

Except as otherwise expressly prohibited or limited by applicable laws, Northstar may at any time amend, modify or supplement these Loyalty Terms, the structure for earning points and converting points (as defined below), with or without notice, even though such changes may affect the value of points.

Contact us:

If you have questions about your points or about this program generally, please contact via below channels:

• CALL: +1 (855) 218 - STAR (7827)
• EMAIL: support@northstarbets.ca
• LIVE CHAT: You can also use our fast and efficient Live Chat tool, or access our help center directly here.